Mother Dairy — Refund of Paytm Payments of Rs. 3431/- wrongly paid to mother dairy booth instead of another mother dairy booth

Address:

Mother Dairy Booth at Pandav Nagar (In front of mother dairy plant, Delhi-110092)

My Complaint are as under:

1) I had paid wrongly paytm payments of Rs. 3431/- between 27-Oct-21 to 13-Dec-21 to your mother dairy booth (Mr. Raja, Paytm no. [protected]) at pandav nagar, Delhi-110092 in front of your mother dairy plant instead of your booth no. 17713 (Mr. Vikas Mobile No. [protected]) at West Vinod Nagar, Delhi-110092 from which I had purchased milk, curd & bread for that period.

2) Than after, I had visited personally that booth on 14-Dec-21 to explain whole incident with paytm payment proofs & Mr. Raja checked all the paytm payments in their transaction history & confirmed me that he had received all the payment of Rs. 3431/- as per details I had provided to him. I had requested to either refund whole amount to my paytm number or pay directly to your booth no. 17713 immediately. But he denied to me that he is unable to refund the whole amount in one time & assured me that he will settled from booth no. 17713 with the consultation of your ASM Mr. Gaurav Sharma.

3) Nothing happened till 17-Dec-2021, Mr. Vikas (booth no. 17713) requested me to call Mr. Gaurav Sharma to close this on immediate basis as nobody confirm him for closure of this issue till date. On the request of Mr. Vikas (booth no. 17713), I had called Mr. Gaurav Sharma in the morning on 18-Dec-21 for closure of this issues. Mr. Gaurav Sharma invited me with Mr. Vikas (booth no. 17713) both to come that booth @ 10:00 o’clock morning to settle this issues. But Mr. Gaurav Sharma not there and he has already left from there before 10:00 o’clock & advised to Mr. Vikas that he will close this soon. But in the meantime the mother of Mr. Raja threating to Mr. Vikas that she will not give any money to him & only items will be deliver as per payment received patterns basis (items to be deliver alternate basis as per payment received by them) as per them “that was not their fault”. You can chk CCTV camera footage of that booth of 18-Dec-21 between 10.00 A.M. to 11:00 AM (Threating to Vikas & mother dairy officials).

4) Now again on 29-Dec-2021, Mr. Vikas request me to help him out for this as the issues not settled till now. Hence request you to refund my money of Rs. 3431/- to me ASAP.

As till yesterday I don’t want to complain any of them. But the same should be resolved quickly. Hence, today I am lodging this complaint and request you to resolved this issues on priority with with peaceful manner…..

Thanks,
Rajender Singh Rawat
Mobile No: [protected]

PayTm Payment Details to Mother Dairy ([protected])
Date Amount Remarks
27-Oct-21 94.00 2 K.G Tonned Milk (47+47)
29-Oct-21 157.00 2 K.G Tonned Milk + 1 KG Dahi (47+47+63)
30-Oct-21 94.00 2 K.G Tonned Milk (47+47)
1-Nov-21 141.00 3 K.G Tonned Milk (47+47+47)
3-Nov-21 141.00 3 K.G Tonned Milk (47+47+47)
6-Nov-21 204.00 3 K.G Tonned Milk (47+47+47+63)
8-Nov-21 157.00 2 K.G Tonned Milk + 1 KG Dahi (47+47+63)
10-Nov-21 201.00 3 K.G Tonned Milk (47+47+47+60)
12-Nov-21 141.00 3 K.G Tonned Milk (47+47+47)
15-Nov-21 204.00 3 K.G Tonned Milk (47+47+47+63)
18-Nov-21 141.00 3 K.G Tonned Milk (47+47+47)
20-Nov-21 124.00 2 K.G Tonned Milk + Bread (47+47+30)
22-Nov-21 204.00 3 K.G Tonned Milk (47+47+47+63)
25-Nov-21 141.00 3 K.G Tonned Milk (47+47+47)
26-Nov-21 157.00 2 K.G Tonned Milk + 1 KG Dahi (47+47+63)
29-Nov-21 204.00 3 K.G Tonned Milk (47+47+47+63)
1-Dec-21 157.00 2 K.G Tonned Milk + 1 KG Dahi (47+47+63)
3-Dec-21 204.00 3 K.G Tonned Milk (47+47+47+63)
6-Dec-21 204.00 3 K.G Tonned Milk (47+47+47+63)
8-Dec-21 204.00 3 K.G Tonned Milk (47+47+47+63)
10-Dec-21 157.00 2 K.G Tonned Milk + 1 KG Dahi (47+47+63)
13-Dec-21 141.00 3 K.G Tonned Milk (47+47+47)
13-Dec-21 -141.00 Refund From Mother Dairy
Total 3431.00