[Resolved]  Mother Dairy — STALE MILK and SELLER authenticity

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My Self Deepak Tiwari, residence of Antriksh Golf View – 1 (AVG-1), Sector – 78, Noida and employed with Zee Entertainment (Noida)

In our society (Shiv Shakti Store- Near Society entrance gate (AGV-1) is selling Mother Dairy milk and products

Some points about store and complains

(1) On 26th mar 2017 milk got TORN, today 28-Mar-17, I been and complained then he straightly said why you have come after 2days, and the reason was I missed to communicate about this incident to him on 27-Mar-17, secondly he said make complains to CC of Mother dairy I can’t do anything
(2) He never sells 1litre of packing of any mother dairy milk (when we inquire he said MOTHER DAIRY DNT PERMIT US TO SELL)
(3) In scenario of demonetization and post that (after digitization) he only ask for cash payment of purchased milk if you cant pay cash then he cant give you milk as per MOTHER DAIRY NORMS, it’s really very strange when PM of India promoting cashless transaction to curb black money.
(4) How can above mentioned points can be resolved and what will be action taken and when
(5) Please acknowledge this and suggest future required action.

Thanks
Deepak Tiwari
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May 21, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Mother Dairy Customer Care's response
Dear Deepak,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
Verified Support
Apr 18, 2017
Mother Dairy Customer Care's response
Dear Deepak,

We had requested your contact details, yet to receive the same, thereby we are closing this complaint.
But you can call us on[protected] or mail us at consumer.[protected]@motherdairy.com to register your complaint.

Regards
Mother Dairy Team.
Complaint comments 

Comments

As per rule the opening time of mother dairy milk booth is 5:30am every morning. But this milk booth in sector 52 Noida opens only at around 7:00 am in the morning causing lot of inconvenience especially to office goers...

Pls look into this immdly.

I took photo also today morning but cannot attach it here...
Mother Dairy Customer Care's response, Apr 6, 2017
Verified Support
Dear Neelima,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team

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