[Resolved]  Mother Dairy — Token milk spoiled

Address:110078
Website:Mother Dairy

Sir.
I had purchased 2.5l of token milk on 15/05/2017 from booth no. 156 dwarka, new delhi, though it was boiled with in half an hour. Next day, 15/05/2017 in the morning i again purchased 2.5l from the same booth and i informed the booth owner about the spoiling of milk, who told me that "it happens sometimes". But same thing happened today also - the milk got spoiled on boiling within half an hour. I took both spoiled milk to the booth. The booth owner told me to throw both in the drain. He wanted to replace one installment of 2.5l milk but i requested for the replacement of both the installments. He refused. Mean while, many other persons also came with similar complain - the booth owner told them to come in the evening.
I contacted the area manager who also took the side of the booth owner - i have audio recorded in my phone.
It is requested that the booth owner may kindly be instructed to either give me 5l of token milk free of cost as i have already paid for this or he should refund me rs.190, the cost of the milk.
Your kind justice is solicited
With regards.
Gopi nath saha
632, dakshinayan, plot no. 19. Sector-4
Dwarka, new delhi - 110078.
Contact no. [protected]
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Jun 19, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Mother Dairy Customer Care's response
Dear Gopi,

Thank you for sharing the details with us. Someone from our team will contact you at the earliest and resolve your issue.

Regards,
Mother Dairy Team
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