[Resolved]  Motilal Oswal Securities Limited — A/c no. Dhi00119 debited for rs.707.28 on 3.12.16 on a/c of interest

Address:Mumbai City, Maharashtra
Website:www.motilaloswal.com

Sir

This has reference to as mentioned above, i would like to tell you that there was a credit balance of rs.632746.61 in my account with you upto 15.11.16. On 16th nov.2016, i purchased the shares worth rs.1991471/47 and in return to that i made the payment of rs.20 lac on 18.11.16 being credited in your books as on 19.11.16. There was a gap of hardly two days i. E.16.11.16 to 17.11.16 when my account was debited by rs.707.28 after showing a credit balance of rs.641275/14. I contacted your local branch at ludhiana in this regard, they denied to reverse the entry, rather they asked me to change the broker or take any action against the company. I.. E. Mosl. Can i ask you is it reasonable to debit my account for the interest only for 2 days which is my entitlement because i can`t send the amount at the moment when i purchase the shares. Suppose i purchase the shares on friday and saturday, sunday are holidays. I pay the cheque on monday afternoon certainly you would deposit the cheque in your bank on tuesday and it will shown credit on wednesday in the account. It means there is delay of five days. The realty is that customer did not delay the payment even for a day. It means that you will charge interest for 5 days without any reason on the part of the customer. It mean it was debited without applying the mind by the person. So credit the same in my account without any delay. Hoping for the positive action.

Sincerely yours,

Dharam paul mittal
Client code:dhi0119
123, green park
Civil lines
Ludhiana
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Dec 27, 2016
Complaint marked as Resolved 
Dear Customer, With reference to the above mentioned subject, we would like to inform you that, as per telephonic conversation we understand that issue has been addressed to you regarding interest charged to you on to your debit balance. For further clarification we request you to call on 0161-4679806 . Assuring you for best services always. Warm Regards Customer Service Team Motilal Oswal Securities Ltd.
Dec 27, 2016
Updated by hariom666
NOT SATISFIED WITH THE REPLY OF THE COMPANY
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