This is regarding my tgs activation in my demat account with client code as eaope14142.
I was surprised to see the email in the morning that i have to pay 29382 for activation of tgs service. I attended the seminar to know more about it. I mentioned my client code there to know more about the product as it is not possible to ask individual query in a large audience.
There was a call from the call centre after the seminar to brief me about the product.in course of the discussion, otp was asked from me. I told the otp thinking that it was meant for authentication purpose.
I got another two emails to make the payment through the credit card as that was the preferred means communicated by me to them. However i ignored the emails for making the payments assuming that service will be activated post payment of money. I was really surprised to see today morning that my demat account was charged for the service which i was not interested.
I am working professional with limited time and internet access during office hours that make it difficult to do active trading and hence i didn’t opt for it. Was this information helpful? |