Jun 25, 2019
Complaint marked as Resolved My agent who opened my demat a/c called on 19th june and misguide me that i am facing loss so i should go for their TGS product.
On that time he didn't tell me that it is chargeable 9900+18%gst.
When i recive Otp confirmation message to activate then i called my agent and asked him it is charged near 11682 then he told me that they charged me less around 3000 because i am facing loss.
At the same time i got a call from mumbai head office to share the otp with them to activate this service and he inform me about the terms and condition, non refundable money, two equal installment payment within 2 months and the service will start from 24.6.2019 etc etc
On that time i accept it
But next day when i called my agent to stop this service now because my ledger balance was negetive then he told me that his boss emailed the TGS service providers to stop and it will stop.
I also tried many times continue 3 days to contact with TGS service providers but they did not respond me on email even also on call.
And on 24 june in the morning they deducted my money and now TGS providers are telling me that this service cant be stop i have to pay all the installment.
Then i called my agent then he change his words totally what he said on 19 june to me.
And all because of this i am facing loss and my ledger a/c is more negetive than before
