Motilal Oswal — unauthorised deduction of payment and non allotment of mutual fund units

Hi,

I was having one mutual fund with motilal oswal (Most focused multicap 35 fund regular growth), which was registered with order id: 211513 and mandate id : bse[protected] on 9th march, 2017.

The mutual fund was allotted to me bearing folio number [protected]. However, on 2nd installment date, it was told to me by you that isip can't be continued due to some technical issues or non-authorization from the exchange. Following which i had withdrawn the whole amount on 16/06/2017.

But to my surprise an amount of rs. 5000 had again been deducted on 8th october 2017 through same mandate (The bank statement has been attached herewith. See the transaction dated 9th october on the name of bse-isip/bse[protected]. I have canceled this mandate now for future safety. I have checked on mo investor app too but the app is not showing the amount i. E. No mutual funds units have been allotted to me so far.

Where are my rs. 5000 now? I want the refund of this amount deducted in an unauthorized way.

Since i am waiting for a reply from last 21 days. Now i am looking forward to a positive reply within 24-48 hours of this mail. Else i will be forced to lodge a complaint to amfi, bse, nse & sebi portal.