Motorola — Complaint for Motorola Service | |||
Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected] Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
more than one and half months and you people are wasting my and time and
energy by sending me from one person to another.
I have spoken to many customer care executives of yours and all they
fooled me by committing to deliver within next 7 days, then again within
next 7 days, then again within next 7 days – It’s more than 45 days
over your commitment to repairing my phone within 7 days.
many time i go to Surat Service Center and they are not any response and Call center employee said that Motorola Head Executive call to my phone but nobody call and no response
If you can’t repair my phone, replace it with a new one ASAP or else I
will be forced to go to consumer forum against you. You don’t have any
idea what kind of convenience I am going through for your faulty
service. Please pay attention my request. It’s my humble request to you.
Don’t make your customer feel helpless like this.
Mayur valjibhai korat
mayur.[protected]@gmail.com
[protected]