[Resolved]  Motorola — inconvenience caused my co. with no resolvement of the issue at the end

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400077

I had purchased moto g5s plus in december, 2017 end. Around in february, i started facing charging problems and heating problems. My phone takes almost 10-12 mins to charge 1 % and it gets soo much heated that it feels like it will blast now. Even after 10 mins of normal usage, the phone gets heated and i can't even hold the phone then. I mailed the customer care of moto for this and they suggested to visit the service centre. I did so. After that too, i was facing with the same issues. I went to the service centre again just to have the same issues again. Since a month, i am coordinating with moto customer care that this is causing lot of inconvenience in terms of time and efforts with no fruitful results but everything is in vain. I am a student as well as i work. I have my mumbai university exams too now. Again and again visiting the service centre with crappy results is causing lot of inconvenience and waste of my time, efforts and my studies. I have urged those guys to replace my device since now the service centre has failed miserably twice and hence it can be safely said that the device itself is faulty but all those guys can do it is to say "visit the service centre". How many times should i visit the service centre now?