Motorola — job number-AMSKOL000890-PENDING TILL DATE WITH NO UPDATE

Address:Kolkata, West Bengal

I have submitted my moto e phone to B2X service center, kolkata due to non- functionality . after 2 days, i have called them again and asked for the status of phone, then they replied that it is pending due parts, as soon as the parts will come, they will rectify and handed over my phone. but after two weeks, i have no update on the same. though i have called them almost everyday, but the answer is same. on 28th may i have called motorola customer care for the part availability, then they replied that the parts might get available on 1st june, so please 2 more days. on 2nd june, i have called motorola customer care again, but there is no update. neither my phone getting repaired...nor i am getting any update...only loosing my valuable time and warranty periods.
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information