Motorola — misplaced my moto-e, lost my phone

Address:

Bangalore, Karnataka

Purchasing date: 15-june-2014 given to service centre date: 15-may-2015 got back on date: 22-may-2015 I have given my moto e phone for a mother board replacement to motorola service centre, indiranagar, bangalore(sri sai cells, indiranagar, bangalore) on 15th may2015.I have got the phone back on 22nd may'2015.But the phone which I have received after the repair is a different one.My phone's original one which i have given has the IMEI nos as [protected], [protected] And the one which i have received has the IMEi nos as [protected]. raised a complaint on 23rd may -reference number[protected] summary- From few months i was facing a restart problem in my phone, so i had given it to service center(sri sai cells, indiranagar, bangalore), they told its a mother board issue and they will replace it. so i had deposit my phone there on 15may 2015, i have attached status recipt). Yesterday, 22-may i went there and got phone back, but once i checked i found IMEI number changed (on the backpanel as well as internally by typing *#06#), and somehow i felt this is not my phone. so today 23-may i went there and asked what is the matter?, They gave me three excuse.. 1- Motherboard has been replaced so IMEI number will change. my question: ok, i know it will change but will it change only inside or outside(backpanel sticker also), what happened to old sticker(what is my identity left)???? 2 - Full body has been replaced my question: then how i will get to know this is my phone??? they did not give me invoice for that. 3- China team had visited to service centre so they had chosen randomly my phone for testing and taken to china for testing Ashish Sharma [protected] ashish.[protected]@gmail.com