Motorola Mobile Phone — Defective handset recd (Sim slot damaged) | |||
I have purchased a moto g 3rd generation from flipcart a month back. its dual sim phone but i only use 1 sim slot for one month it worked wel, suddenly my phone showing msg of no sim card and it stopped working when i go to service center i come to know the both the sim slot of my phone was damaged, sim 1 that i am using 1 pin damaged & the 2 slot which i never used is totally damaged as their is no pin showing. i just want to know how it is possible when i never opened my phone or i never use 2nd sim slot. when i told this to service centre people or customer card they told me that its my fault that i have not checked both sim slots while purchasing the phone, this is the way they are talking, who will chk such a small things like this as i m not a mobile engineer i am just a ordinary person who have faith in motorola brand name but not now .i have purchased a defective phone in rs 13000/- now within a 1 and 1/2 months ur service center people demanding 1800/ to keep my phone in working condition without my mistake Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
no response from motorala, i got my phone repaired at dist centre jankpuri service center after paying 1600/- for repairing of my new phone and recd my phone with lots of problem like front camera, power keys problem so i can not be able to unlock my phone, receiver net damaged. the next day (on 10th march )i recd the phone i go to the noida service center, they said there is lots of prob in my phone, that phone which i used only for one month. and now i have to pay more 500/- for that phone and as i am ready to pay that amount i have to wait for another 1 month for my pnone. really a very very poor service by motorala
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