Motorola Mobility Complaints & Reviews

Hi,
I have updated my moto g5s plus mobile phone with latest official update .But after doing this my phone's sim 2 is always off (undetected) .I tried to with various approaches like Shutdown, restart .As a result it get on once but after some time it again off automatically. I have also make a bug report you can find details from below

https://drive.google.com/a/vvdntech.in/file/d/13-F3IptlV1xbMi_9tLy6_AasU51_oNGX/...⇄

Satyam electronics, service center at chaitnyapuri, dilsuknagar, hyderabad fixed an exhausted battery but could not charge it despite a wait of 3 hours. The cash receipt no.4508, dated[protected] for rs.1650/-. Since it is fixed inside cell phone and was not working, i could not check it. I took it back so that it can be repaired else where. Another authorized mechanic found this and reported....

I bought moto one power phone from amazon on 25 feb 19, i have not even used it for 4 months, two week before i just kept it in my shelf in the morning when i get back from work it was not switching on, i contacted motorola services center (Sbm mobile care tinsukiya) and submitted it on last saturday, today when i went to collect my phone they said that they send it to guwahati and from their they are saying that it is having water damage.br...

Respected Sir.
I have purchased Motorola G 5 Plus through online amazon.in 16 June 2018.
Following problems I have face from Motorola as well as the Motorola Authorised Service Center.
1. The mobile sold with invalid service warranty which is against customer protection.
2. The mobile has been delivered with rear camera dust, simple service but the service center rejected to do service.
3. On approaching...

I had submitted my phone on 31 may 2019 in moto authorize service center noida sec 15 they said the part is not available at the same then after 7 days my phone will be repaired ..bt after 7 days the still said the campony didnt send any part part over there .after 7 days still the same nd the didnt give me any satisfied answer from their side . now i want my phone get repaired as well as an one date ......

Imei : [protected]
Contact number : [protected]

Dozens of email and after that many reminders sent.

Its been 90 days now motorola return my working phone under warranty. With apologize letter and shut down your service swindle today itself, right before indian consumer rise and through your products out of our market.

Don't you respect indian consumer??

Never try to charge...

Dear Sir/Mam,

Motorola service team is fabrication Liquid/physical damage as per there policy to bard me from warranty. And quoting INR 4, 807.00/- for repairing. I used device it’s been never in contact with liquids neither damage physically, it’s in working condition, only the below ½ inch screen is not responding.

On 21st Feb 2019 issue addressed to Motorola, after struggling with them they agreed to...

I have ordered my headphones from amazon india. The product was working fine and suddenly stopped working after 15 days. I contacted motorola service center nearby me and they refused to provide me service. I contacted motorola customer care and they asked me to courier the product to their delhi service center. Now the package has been delivered and i'm not getting any confirmation about the further process. It has been more than a week....

I am really dissatisfied about ur customer service. Past 2 weeks before my phone have some issue... Charge is not getting to the phn after that we went to authorized service center they told us it's because of cable complaint. They told they will ordered. Now it's more than 2 weeks nothing happen. My phone is not working. Disatified about ur product and customer service...

I had a moto z2 play and i was a happy customer for around 6 months from the date of purchase. After 6 months o[censored]sage, phone had a sensor issue and i have given for service. Post that initial service, i have given the phone 5 times for service for the same issue, on which 2 was within the warranty period. Motorola service centre at thrissur didnot provide me work card/reciep for these 2 times. Post the warranty, they provided me work card....

My mobiles display was flickering and i had taken it to motorola service center (Prudent telecom services, tembhi naka, thane). The service center promptly replaced the screen. After a week i started noticing multiple problems with the phone. The problem were 1) proximity sensor not working 2) 6 dead pixels in the back camera 3) crackling speaker all these issues started right after the service. This is a clear indication that the parts in...

Respected sir/madam,

I have purchased a motorola z play phone worth 24799 from flipkart.com on 23/06/2018. Its screen is broken and i have given it to service center on 20/11/2018, since then the haven't repair it. Its been almost 4 months and i cant use the device i had paid for.

Please give me justice on that either by giving me a new phone with extended warranty or my money back.

Thank youbr...

I have given my Moto g6 phone at Karamana Service Centre Trivandrum due to the complaint of overheating, battery draining and cannot view the incoming calls. They informed us that the phone is complaint due to water damage and they claimed that they rectified it. But there was no such issues of water damage with my phone. After service they returned me the phone for an amount of Rs 900, but the complaint was not rectified. Again I approached...

My motorola mobile's charging socket was loose. I gave it to lenovo moto service center, ganguly road, ranchi. They charged 415 rs for repairing. But at home same problem happened. I again go to them to show them that charging socket is loose but they said my charger is not working, i told them it is working fine with other devices. Then i purchased a motorola data cable from same center at rs 400/-. And having same problem. Now i want my...

I went to motorola service centre at yashwant plaza indore and they changed my charging socket but then also my phone is not connecting turbo charging... And they charged me 850 rupees and then also i didn't get my solution and i want my money back or i want my charging should be make it clear amyway... If this could not be done then i will register an fir against motorola service centre...

I have purchased motorola x play mobile and using it (Invoice copy is attached). Currently, i am facing the issue of battery drain and i have visited the service centre of motorola and new battery requested a thorough job sheet (Attached herewith). But they fail to provide after-sales services and each and every time giving me wrong commitment and my issue is still unresolved. As a customer this kind of services not to be accepted. The company...

Hi, i purchased a motorola moto one power on 09.02.2019 & have been noticing a huge battery drain issue in the phone from the very beginning. Now this issue has increased & i have found on their forum that other customers are also facing the same issue & the company states that it is our apps doing this. 100% full charged phone drops by 1% to 99% with just 2-3 minutes o[censored]se. They say it is 5000 mah battery but it cannot be true or even if...

I just bought motorola one power phone 3 months back i. E in november 2018.
I just faced music time and incoming voice issue in my phone on 28th january 2019. When i visited the service center on 29th january, my phone was properly checked by them and they told me that this issue will be resolved in two days. When i call them to ask the status of my phone on the very next day, they told me that phone motherboard will be replaced and...

Yesterday i went to moto service centre around 4 pm to get my phone examined. My phone had a minor battery issue and network problem it was all working except these minor issues.
When i gave the service agents my phone they took around 2 hours just to examine my phone and said my phone had been water damaged. But the fact is my phone did not got a single splash of water in its entire lifetime.
My device was returned to be in...

On 03/10/18 my moto x play had some charging issue. So, i went to krk solution marathahalli, bangalore they said some ic problem is there so it will cost u rs1450 then again after some days they said we need to change the battery and they chraged rs1450 again. And now after 3 month again that problem was showing. So now when i went there they did some thing but still my phone is not working. When i asked them about the problem they are not...