[Resolved]  Motorola Mobility — Bad service from motorola service center

Address:Vadodara, Gujarat, 390006
Website:www.motorola.in

Hello,

Myself *VasimKhan Munshi*, a proud owner of Motorola Cell with model no. _MOTO G3_ and _IMEI [protected]._

Hereby I request you to look into my issue and kindly resolve it as soon as possible.

I bought my Moto handset on date 30th October 2015.
Out of blue it suddenly got affected in its Sim slot. For which I went to the service center viz. - _Ensure Services, Jetalpur Road, Vadodara, Gujarat._
I submitted my phone on 5th September 2016 and received it back on 19th September 2016.

But surprisingly instead of fixing the problem they gifted me new problems. I received my phone having problem with the display on the screen, Camera resolution and the sound from the receiver i.e. I couldn't hear the voice from the receiver.

Is this the way to treat customer?? After submitting my phone I waited for about 15 days. But instead of solving they generate new issues.

Do revert to my mail and plz resolve the issue on the priority basis.

Thanks n Regards
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May 14, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2016
Motorola Mobility Customer Care's response
Hi Vasimkhan,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.
Oct 18, 2016
Updated by Vasimkhan Munshi
Thanks for your revert answer. I already submitted complaint regard this issue. but no one will take care about it.
Now its high time. You people are getting on my nerves now. What the hell you all think over there?? I dont have any work other than just visiting your service centre and facing lethargic and irresponsible attitude. Be bold n clear, are you going to resolve this matter or not?? Or still you want to harass me? Say it by now itself.
Coz, you people are playing a lot with me.
Else, I need to get you all legally.
Oct 18, 2016
Updated by Vasimkhan Munshi
Customer Reference number:[protected]
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