Motorola Mobility — Complained to Motorola Service Center for Delay in Repairing.

I am Debabrata Singha Mahapatra from Kolkata, West Bengal. I purchased Motorola Moto G2(Model-XT1068) mobile from flipkart as on 29/4/2015. Then I was facing some problem with touch screen. So I submitted my mobile in motorola Service Centre (B2x Kolkata) as on 31st Aug 2015. They told me it will take around maximum 10 to 15 days but we will try to replair as soon as possible (Job Number-AMSKOL003001). After 15 days when I Called on Motorola Service Centre to know the status of mobile they told me that parts does not available and they assured me mobile will be repaired in next 7 days. Then I called Motorola customer care and they also told same thing as Motorola service center, kolkata. After next 7 days when I Called on Motorola Service Centre they told me the same thing that parts does not available and assured me mobile will be repaired in next 7 days. After next 7 days when I Called Motorola Service Centre they again told me the same thing that parts does not available and assured me mobile will be repaired in next 7 days. Then I called Motorola customer care to get written confirmation and they send me a mail on 29/9/2015 where they mentioned, “As per the work order the device will be repaired by 6th OCT”. Then when I called service Centre on 7th OCT they again told me the same thing that parts does not available. So I then called Motorola customer care again and then they send me another mail on 8/10/2015 where they mentioned that the device will be repaired by 13th OCT”. I really disappoint with this Kind of Motorola Service. First i got defective mobile and now getting very bad after sales service. So I am very helpless as a consumer. I request you to please Review my complain and Do needful to me as Soon as possible. Thanks & Regards Debabrata Singha Mahapatra Mobile. [protected]