Motorola Mobility — Handset sent for repairs not repaired till date

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, I have provide my Moto X2 for repair to B2X service center in Dadar(e) on 24th of Jul 2015 . I had issues with receiver of the phone. Till date i haven't received my phone back i have called numerous time on Motorola service center customer care, only response i get its parts not been dispatched for repair. Every other week the same response . They haven't provided me any contract to speak to senior person i have emailed them no of times but i haven't received any appropriate response. request you to help.