[Resolved] Motorola Mobility — Issue was not resolved even after 2 months and no response from customer support [incident:[protected]]

TejaV

from Amalapuram, Andhra Pradesh

Address:	500072
Website:	www.motorola.in

Hi,

I have not received my not product till today. Completed more-than 2 months from the date which i gave my device at moto service center.

Below are the requests which i have raised during this period. All these requests were closed even my issue was not solved.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

[protected]

And no response from customer support or service center regarding my product. Attached job sheet copy from service center and invoice.

Please make a contact with service center and try to resolve my issue.

Issue was not resolved even after 2 months and no response from customer support [incident:[protected]]

Please look into this asap.

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Feb 28, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Motorola Mobility Customer Care's response Hi Teja,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support

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Comments

SuvRat MisHra

from Wazirganj, Uttar Pradesh

I update new android version noughout. after updating my rear camera has some black scratches i want to fix this problem. i have lot of work from my camera and this problm make me in lot of troubles so i request you to fix this problem as soon as possible.