I had submitted my motorola g4 plus phone for repair to motorola's authorized service center - 'b2x-020 kavya enterprises, shrinath plaza, dnyaneshwar paduka chauk, f. C. Road, shivajinagar, pune - 411005' on 14th june, 2017.
Imei no. : [protected]
The issue is related to internal display repair and power on/off issues.
It has been more than a month already and my phone has still not been returned.
I have talked to the support executives multiple times, and every time they keep saying that the parts are not available and that my phone will be repaired and returned to me in the next 5 days. They keep saying the same thing and keep postponing it by 5 days everytime.
I have not received a single call from their side to update me about the status of my phone.
My phone is within the warranty period and motorola is not addressing the phone for repair.
The service is pathetic.
Please take action and repair and return my phone as soon as possible within a week, or otherwise refund the full price of the phone. Was this information helpful? |
Post your Comment