Motorola Mobility — Moto E gen 2 faulty mobile

Address:

Chennai, Tamil Nadu, 600091

Shankar .) 06/02/2016 11.46 PM
Respected Sir/Madam,

I had given my MOTO-E(Gen 2) mobile for servicing on *Dec 27 2015 in
Egmore, Chennai service center* since it was getting hanged frequently &
there was an issue with the microphone. After 3 weeks the service center
person requested me to lodge a complaint with Motorola since the mobile
cannot be repaired & asked me to place a request for replacement. I had
raised a complaint with Motorola & till now there is not proper response
from you. On 4th Feb I had received a call but I was unable to attend it. I
immediately called back after 5 minutes to the customer care but still
there was no proper reply. *I want the relevant person from Motorola to
call me back immediately and address my concerns.* Your Customer service is
very pathetic. If this is going to continue I never ever recommend my
family & friends to buy a Motorola product.

Below are the details:-

Work Order No. OTM/MG/15/05688
Complaint No.[protected]

Awaiting a proper response.