Motorola Mobility — Moto e.. imei getting null baseband version unknown..
K
Karthik R Nair
from Kayankulam, Kerala
Address:
Gurgaon, Haryana
Website:
www.motorola.in
In the month of june after getting an update to lolipop.. even after not udating the phone.. phone was like that of a blocked device and was not able to use... imei getting null.. baseband version unknown..sims not detecting...
after a lot of contacts and all...and after waiting for 1 month motorola provided free service for me
when i got my phone back it was upgraded to loipop
for correct 1 month it worked without much issue despite of getting restarting in between... again same issue imei getting null..baseband version unknown
in past 2 months a lot o[censored]sers facing same issue
only solution is tio change motherboard
2900 rs repair for a phone of rs 6000
who is responsible for this error
a lot of people are having same issue
its not possible to spend 3000 rs repair for a phone
what to do?
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Motorola Solutions customer support has been notified about the posted complaint.
even i also faced the same problem but that time my phone is under warranty and they replaced the motherboard for free... but now after 2 years of purchase facing the same issue...
i dont understand why Motorola is providing such a worst hardware..
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i dont understand why Motorola is providing such a worst hardware..