[Resolved] Motorola Mobility — Moto e motherboard | |||
I bought MOTO E model: XT1022 in late march 2015. FCC ID:IHDT56PJ1 I hardly used the phone, even for calling. This year, since May only, I started using it for watsapp, that too on a rare basis. I am mentioning the above facts to bring into notice that it was used in a seldom manner. Also it was taken care of properly and never charged in the socket, when it showed full charged signal. But on 10th September 2016 the phone automatically shut down. Then it booted just to show the 'M' Symbol. I took it to various shops and was just given the confirmation, that motherboard has malfunctioned, so it needs to be replaced, whose cost is almost that of the mobile itself. It had been just 5 months after the warranty period. And that too, if the phone had been used in a rigorous manner, then such kind of manufacturing defects could have been justified to some extent. But 1st time I had experience with a phone, which I barely used, and it went into a to be scrapped condition, so early. I had first time bought a motorola set. The phones which I use regularly for calling, surfing or downloading, even they run smoothly without problem for atleast 3-4 years, but it was the 1st time I felt with a brand, that it was designed to expire in a little period after warranty. Was this information helpful? | |||
Nov 3, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||
Add a Comment | |||
53%
Complaints
1939
Pending
0
Resolved
1021
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
Post your Comment