[Resolved] Motorola Mobility — moto g nd gen/complaint about service centre

Srinivas Murti

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390021

Sir/madam
I gave my moto g 2nd gen phone for repairing the charging socket in motorola service centre. Jetalpur road vadodara. They kept the phone 2-3 days and gave me back saying that the socket cannot be repaired, but actually they have changed the actual socket and circuit as well and now are asking for extra money for rerepairing the phone. Please guide me in this matter

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Apr 5, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Motorola Mobility Customer Care's response Hi Srinivas,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support