Website: | www.motorola.in/home |
I have purchased a phone (Moto G) around1.5 year back, recently I am facing problem (Phone is not being ON), when I talked to Moto Customer care they have provided service center details (Famous Computer, Shop No. 19, Novelty Plaza, Near Old Bus Stand, Bareilly 243001) which was very far from my present location (Rudrapur) around 90 KM however I have visited this service center from my busy schedule and got reply from their Service Center Executive that they don't provide any service for Motorola as he is already facing several issues and not getting any support from Motorola so they have stopped providing any service to Motorola users.
The contact details provided of Famous Computer by Motorola Customer care is not active (both no. mobile & Landline are not connecting).
Then from where and how consumer will get sorted out from problem with their phones.
My query is that why Motorola is making foolish to Public for providing better service to sell their products or expand their business, I have spent full day after taking leave from my office for repairing my phone and finally it was completely wasted my time and money.
KINDLY TAKE A STRICT ACTION AGAINST MOTOROLA AND STOP SELLING THEIR PRODUCTS IN MARKET. Was this information helpful? |
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