[Resolved]  Motorola Mobility — moto m software issue

Address:560047
Website:Moto M software

Recently i have received software update for moto m post that jio sim card is not working and have called the call center, no use and they are diverting to service center.

Will you not test your update before it is send to moto phones

For no mistake of mine, why should i visit service center and pay them to correct the bug.

Rediculous service, pls don't trust such moto phones in future
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Oct 14, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2018
Motorola Mobility Customer Care's response
Hi Christhuraj,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Complaint comments 

Comments

I have purchased Moto X play in Aug- 2016.

After 2 years I found problem in battery not performing well.
Then I visited their service 4 service center in Mumbai. They are saying battery is not available for this model.

It is last 2 years old model but battery not available at any service center.

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