[Resolved] Motorola Mobility — motorola g5s not getting update oreo os

Ritz Dabhi

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380009
Website:	www.consumercomplaints.in

Dear Sir ./ Madam,
I purchase moto g5s mobile before 3 month When I purchase seller tell me this phone is upgrade on oreo but still i am not getting oreo update in my mobile i need to very urgent oreo update because i am not checking my client application.I already call to your customer care he give me only answer when update is ready then you show notifaction in your mobiel.
I need to upgrade orero pone from your side for testing purpose give me oreo update device and submit my phone when i am using your device.please i need very urgent for oreo update in my phone.

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Sep 30, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

Motorola Mobility Customer Care's response Hi Ritz,

Greetings from Motorola!

Apologies for inconvenience caused, please follow this link https://lnv.gy/2ebtk1N and register your device in Motorola Feedback Network for further assistance.

We share upgrade plans and more specific timing for eligible devices and keep everyone posted on our software upgrade page: http://bit.ly/1LN8UMp

Regards,
Ashwin