[Resolved] Motorola Mobility — Product not repaired or replaced under warranty time | |||
I bought motog2 mobile last year. On january i got some battery draining problem and not able to switch on the phone once it is drained. I gave my mobile for service to b2x service center, kanthanchavadi, chennai, which is motorola authorized service center (My mobile was under warranty at that time) job number : amsche007322. But those people gave me some lame reasons and just made it ready with temporary solution. Now (After three months, out of warranty) i'm getting the same issue. I contacted the same service center and now they are saying it as a mother board manufacturing defect and simply as mobile is dead. Is there any solution for this? Actually i contacted motorola mobility services directly during the warranty time but they didn't take any direct responsibility. And now after this issue again there is no proper reply or response from motorola side [incident:[protected]]. Is there no use of warranty or its just an eye wash? Or will the device is designed to work for only 1 year? Since it is a manufacturing defect it should have been noticed in warranty period itself while i reported the issue. Now i recommend for the repair or replacement of the device in warranty. Service center details : B2x service center Address: no. 4, 210, old mahabalipuram rd, kandancavadi, perungudi, chennai, tamil nadu 600096 Phone:[protected] Was this information helpful? | |||
Aug 23, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||
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