[Resolved]  Motorola Mobility — Service centre not responded for sim slot damage

Address:620007

I found some software problem in our Handset VH44099 Motorola
([protected], [protected]) I handed over the hand within the warranty period of 20.04.2016 at X Plus communications, Trichy-620018 but the service centre peoples are after one week the mobile was handed over to me with any checking (the mobile was switch off) I told that kind charge the mobile and check the problems are solved. But the service centre people are telling no problem you go and charge the mobile. After the charging mobile again we found the problem the sim tower not found. Again we are going to service centre I tell the problem what I faced. But the fellows are not responding to me. Your warranty period over. Hence your request cannot be considered. I surrender the mobile within the warranty period purpose the service centre people cheating me only for money making ideas. This is for not good. I request you to kindly do the need full.
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Sep 1, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Feb 22, 2016
Sudhakar Boyapothu's response
How resolution it this tell me
Verified Support
May 04, 2016
Motorola Mobility Customer Care's response
Hi Balasubramanian
We would like to get more information about your case, send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support
Complaint comments 

Comments

I bought mobile Moto X play on 17th Nov through online purchase. I received it on 21st Nov. Since then the phone is not working. I gave it service centre in Gurgaon on 4th Dec. Since they were saying spare is not available and not giving replacement also.
I updated a android version 6.0 but now my mobile was not playing games

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