[Resolved] Motorola Mobility — Service issue: Mobile charger replacement

jigar627

Address:	395017
Website:	www.motorola.in/home

I had given my mobile(Moto X Force) charger for replacement on 22/10/2016. Customer service representative assured the replacement in 3-4 days. Till date, (i.e. 26/11/2016) I have not received my replacement charger. Further, I tried to inquire regarding the status of my complaint 3 times over telephone, but the response of customer service representative over the phone was highly unprofessional.

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May 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Motorola Mobility Customer Care's response Hi Jigar,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support.

Nov 29, 2016

Updated by jigar627 I have sent necessary information(i.e. Service center name, address and complaint number) at the mentioned e-mail address. Please ask, if any further information is required.

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Comments

Akhilraj Akhil

from Coimbatore, Tamil Nadu

Dear sir

Plz help urgently my phone back camera is not working.plz tell me the problem cleaning solutions...urgently...the phone is working on warranty period... Plz help me
[protected]
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