[Resolved] Motorola Mobility — Worst motorola service

urprakash2001

from Mumbai, Maharashtra

Address:	Indore, Madhya Pradesh, 452001
Website:	www.motorola.in

Worst service i am getting in my life... I strongly recommending not to buy motorola device/ phones because they are cheating us at the name of brand & making fool to indian customer. It is more than 25 days and my device not repaired yet & service center personal asking for more 7 days & customer care team are not giving any kind of support apart from giving a time frame every time.

Re: motorola customer care [incident:[protected]]‏
I have submitted my device at motorola authorized service center b2x, star mobile, yeswant plaza, south tokoganj, indore, madhya pradesh & after more than 20 days my device is not ready as per masc personal while customer care personal told me your device is ready. You can see that the kind of communication gap. This is really horrible service experience with company like motorola.

Job sheet no. Amsind003836, gin no. Ginind003897.

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Sep 17, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Motorola Mobility Customer Care's response Hi Prakash,

Apologies! We have escalated your case to respective team for assistance. You will be contacted very soon sharing an update. Please bear with us.

Send us an e-mail to [protected]@motorola.com for any updates referring to this post.

Thanks
Motorola Support.