Motorola — Moto G3 having lot of issues, Mother board gone within one and half month, and service is Pathetic .

Address:

Hyderabad, Andhra Pradesh

Motorola Phones are coming with lot of issues. And there Service is really pathetic. I bought Moto G3 from Flipkart on 31th July. I found there is some heating issue. I asked flipkart to replace the set. They denied. Now on 17th of Sep' i.e. just 1 and half month later device is dead. When I visited to Service centre they are saying since this product has been launched one and half month before they don't hv mother board to check what the issue is. And Parts are also not in stock. As per the company commitment they will they will do the service within 7 days but I my case they are not able to give any ETA. When I call the customer care and asked to speak with higher authority. Every day they are making the fake promises that they will arrange the call no next day, but not making any call. If this is the case with motorola they why we are paying that much for the brand value. Its better to go with Micormax . My Service Job no. is AMSKUK003971