[Resolved]  Motorola — Moto x play

Address:632014

I bought moto x play 32 gb on last december. After that because of some software problem its get hanged. Then i gave that handset to motorola certified service center in vellore tamilnadu on 9 january. Now more than 2 months get over i didn't get my handset. They all the time said that next week next week.. They don't have the part of mobile its to funny thing and they ordering from 2 months still now they didn't get it.The service of customer care and service center is too bad.. I already waste my time and money. I fed up of this.. I[censored] don't want to waste your time and money then don't buy motorola handset at all. I wish that company should return my cash instead of my handset. Or they should repair my handset in next 2 working days.
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Apr 17, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2016
Motorola Mobility Customer Care's response
Hi Samrat, We have received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns. Thanks Motorola support
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