Motorola — Motorola Torture sevice | |||
If you want yourself to be torured please give your phone to motorola service team in mangalore. I bought this phone in the month of augst. my home ois 100+ kilometres away from nearest service centre mangalore.so after three months one fine day th phone started getting restarted automaatically. i had lots of important and delicate data. i gave phone for servicing ny jan end.and it took them almost 20 days to get my phone repaired with a new processor.. New processor.sorry afaulty processor. i wet home thinking i got new processor but the truth is i was repalaced with some refurbished old processor. flash doesnt work, network goes off every five minutes. forget all these the bsic functionalty of pohone that is placing calls i couldnt even place a call. such was the ocondition. so i contacted service team via toll free.. he asked me for job sheet number. i didnt have the recipt. i tolod hiim new imei number and old imei number. as service centre id far aaway i called them a MILLION times to get my recipt number they dont attend calls and athis representative was like am lieying i have not given phone for servicing at all. finally when i got time i visitred mangalore service centre and asked for new processor on august 12. and since that day everyday twice am in touch with chat team ofmotorola telling them get it repaired.ship the parts. the part has to be shipped from chennai to mangalore but they make me feel as if part has to be shipped from afrca via antartica and europe. 8 days were not enough.and more over service centre staff dont attend calls. i had to sen my friend to the service centre and whati was told was that the service person the concernedperson is on HONEYMOON.riofl. let him go to honeymoon or heaven i want my phone back they are asking me to wait till month end. am taking it to consumer court Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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