Motorola — Phone Is kept in the service centre from Long amount of time

Address: Gautam Buddh Nagar, Uttar Pradesh

I have submitted my MotoG 2nd generation in the service centre on 24 january itself and its now 15 days now still no response from them. I have also escalated the issue in the Motorola website but they have also failed to solve my query. I am completely irritated now and want my hand set back in this week only Work order number : OIA/MG/14/04636 imie no: [protected] Complaint Number :[protected]