Motorola — Phone is not repaired and there is not convenient answer on contact

Address:Ahmedabad, Gujarat

I have submitted my phone to motorola service center in Ahmedabad on 15th May 2015 and its been 11 days and i called them and they are saying that part of your phone is still not available. They are not giving me back my device till parts arrive. Even they are not providing alternate device and not giving me the date by which phone will be repaired. Please help me out regarding this, having loss of money and information. Regards, Anup
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