[Resolved]  Motorola — Phone not got repaired

Address:	Gurgaon, Haryana, 122001
Website:	motorola-mobility-en-in.custhelp.com

Dear Sir,

Last month my smartphone got hard bricked accidentally so I went to authorised service center at jodhpur (nearest service center, 70 km far from my place) for repair but they said the warranty has been void and it will not be repaired even I with the paid service. I also called motorola service toll free number[protected] and also emailed at [protected]@motorola.com.

After few days I got a call from motorola and the technical support engineer told me to go to some other service center for the repair as the Service center at Jodhpur doesn't have the required software for the repair of my phone and sent me 2-3 address of other service center which are more than 200 km away from my place. So I ask him to provide that software at Jodhpur service center so that I can go & get my phone repaired. But he said he can't do that.

I request you to kindly ask to motorola to make the required software available at Jodhpur service center.

Visited service center details:
Lovely Enterprises, Jodhpur
work order no. LVL/MG/1/00782
WO Date: 11/03/2016
IMEI NO.: [protected]
Model: Moto G 2nf Gen XT-1068


Thanks & Regards,
Ravindra Singh Gohil