[Resolved] Motorola — Phone not repaired | |
My moto x play had a charging problem.. So went to repair it at b2x authorized service center at narayan peth pune.. They took one month to fix my phone.. As soon as i had reached home.. My phone was not charging.. Went back there.. Complained.. They told me that they have stopped accepting motorola phones.. Directed me to b2x service centre paduka chowk fc road shivagi nagar pune.. Went there.. Waited for an hour.. They told me that the tokens have finished for that day.. Told me to go their new b2x centre at nalstop which started operating from last week.. Went early morning on monday (26.9.2016).. They checked my phone and told me that someone has hampered with my phone so they wouldn't accept it.. They are accusing me that i have shown the phone to a 3rd party outside.. Where as i have never shown my phone to anyone else (Its in warranty.. Expires in oct end).. Worst service centre and customer care ever.. Have been moving like a dog and a beggar to your service centre for the last 1 week with no results.. Please ask them to repair my phone within their estimated time or else i will file a complaint and make sure that serious action is taken against the concerned people of motorola Was this information helpful? | |
Nov 3, 2016 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
The display had a problem, it was getting transparent whenever i open an app with a dark shade as its background and the charging jack wasn't working at all
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