Motorola — Service Center Damaged phone Instead of Repair

Address:

Gurgaon, Haryana

Hi Team, I bought Moto G 2 5 months back and from last month i was facing battery draining issue.I visited B2X authorized service center and deposited my phone for repair.After 4 days I made an enquiry about the Phone status they confirmed me that they have changed the battery and now i can collect it.When i visited them my phone was completely discharged and damaged i did not signed the customer satisfaction note and asked them to fix the issue.The service center again took my phone and next when i called again to know the status they told me to come and collect it as no issues was found.On requesting them to fix the frame issue the lady who collected it refused to accept the issues and started disconnecting my call. I am not sure what should i do now.Please help Job Number : AMSGUR000656 IMEI number : [protected] Alternate Mobile Number : [protected] 13 & 14th April both :Complaint Registered Online #[protected] Regards, Shatakshi