Motorola Solutions — Cheating at authorized service centers

Address:227409
Website:no service in warranty

Had bought this phone Moto E3 Power (Black, 16 GB) from flipkart (order number-OD[protected]

The phone is not even 6 months old, the screen is gone and there is no service center in atleast 200KM radius in the town where the phone is currently being used. despite that, finding and travelling to an authorized service center, the service center guys tries to make you pay saying it's water damage and not covered in warranty. This is a new tactic these days being used by all such remote area places where they think people will believe anything being told to them. The phone was very well maintained and used and never kept near water anywhere. but service center guy insisted it's water damage.

No accountability at all. no response from motorola yet
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Hi Alok,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thank you
-Motorola Support

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