Motorola Solutions — Exceptional heating of device moto x play
R
ruchi hurkat
from Mumbai, Maharashtra
Address:
122002
Website:
www.motorola.in
Phone Moto X play is heating up to 45degree without playing video/games/multiple apps-unable to touch phone beyond this temperature.No service centres nearby.All far away.20000₹ phone and within one week of purchase I have to go to service centre that too by taking leaving from office.Customer care executives only repeating one line "visit service center, sorry" . Frustrated with Motorola service. Flipkart people are saying contact Motorola people and Motorola people are saying contact flipkart people. My genuine complaint is not being given a warm welcome. High featured phone which cannot be even held in hand because of temperature. I have confirmed with friends using moto x play their device isn't heating up like mine so I feel this is a defective piece. Also I am using two more moto g in my house they don't have this problem. I request you to help me.
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