Motorola Solutions — in warranty the service center fool the customers and take charges from them

Address:

Mumbai City, Maharashtra, 400031

Sir
I had purchase the mob on 20 march 2017. As today on 8 aug my phone was hang and i restart it and my phone started giving the problem of networking. As it shows full network but some times i got call and some time i cant be able to make calls even after having range. So i meet in service center in Lower Parel (TODAY TELECOM), As i told them the issue of mine. They told me to come after 1 hr as it may be a software issue. As they also saw my phone was in perfect condition. After one hour when i came they handed my phone n told me the work is done n check. So i tried to call from my phone but same issue was there as they had not solved the problem. So again they told me to come after 1 hr. When i reached again i was shock that they told me that due to some water or mositure my phone is damaged. And i had to pay charges of Rs 1650. I told my phone is not get wet anytime as it is in cover. So they told that due to other reason it may be. But they had not open in front of me as when i summit my phone that time it was ok. So it is one type of cheating done by you to the customer. And i told again this problem aries then again i had to pay as per them. So when it is under warranty you should give it free. They had called me after 2 days and if they charge me i will go to consumer court for the same. So it is reuest to you to solve the problem of mine mutually.