Motorola Solutions — Moto g3 front cam icon disappeared

salman salu

from Bengaluru, Karnataka

Address:

679325

I have moto g 3 2015 edition, i recently updated into android 6.0.1, it will work smoothly for few days, one day my phone's front facing camera icon disappeared, i tried clear cache memory but no use. When try to open front cam by tilting phone then it says 'camera busy '.
I try factory reset but no use. Then i completely format my phone using keys but no use, still camera button disappeared.
So how i can overcome this?
Pls give me solution.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Salman,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thank you
Motorola Support

Deepak Marwadi

from Rajkot, Gujarat

I have moto g4 plus with 3 gb ram and now after two months of its use its start hanging too much and also facing the heating issue. So please solve my problem. But the phone hanging problem is very big problem.