Motorola Solutions — Moto g4 plus (Service is too late it has been one month)

Prince Prabhat

from Kolkata, West Bengal

Address:

Bhagalpur, Bihar, 813210

I bought moto g4 plus (32gb) at 27 july 2016. Having imei no-[protected] charging problem. I gave it to service centre: pmn-002 at 29 may at digital service, bhikhanpur gumti no-3 bhagalpur bihar 813210, contact no of. But they always said that parts are not availaible. My warrenty period remain very less. Still they are not respone. Again i went to 23june. They said some more parts have to be replace. And they order again on 23 june.
Defective part name is - assy, pwa, athene, xcvr in dia, 3g/32g
Part no-slg6920aa
Replacement name-assy. Pwa, athene, xcvr india, 3g/32g
Part no bar code is - slg6920aa ()
Problem code is - p0052-charging
Moto service record no - srpmn[protected]
Please resolve my problem as sson as possible. I am fed up.

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Comments

Royal Singh Rathore

from Delhi, Delhi

Still i didn't get any Android update to Android 7 (Nougat) in my moto g4 play
Help me please.

Motorola Mobility Customer Care's response, Jun 29, 2017

Hi,

We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

Thanks
-Motorola Support

DrSudhashree Panda

from Delhi, Delhi

Hello, i hv purchased Moto xply 9months back.sudnly it's showing problem and not working properly.i hv approached to the service center twice Bt dey r nt receiving my ph.My email address Sudhashree.[protected]@gmail.com.i hv purchsed it from flipkart.kindly help me and have a look to my phone .
Looking forward to hear from u.
Thank you

Motorola Mobility Customer Care's response, Jun 29, 2017

H Sudhashree,

We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

Thanks
-Motorola Support

Sr02

from Muzaffarpur, Bihar

Hi, few days ago, I update the new software of my phone ( moto m) . After updating mic is dead (fully not working)
No call,
No recording, etc.
And many people having this type of problem!!
So, , , give me a solution of this problem...

Thank you
Saurabh rathi

Motorola Mobility Customer Care's response, Jun 29, 2017

Hi,

We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

Thanks
-Motorola Support

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Prabhat,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support