Motorola Solutions — MOTO XT1562 mobile Handset

Address:ETERNITY MALL Thane west

On 4/11/2020 I gave my MOTO XT1562 mobile to CCOM TELECOM PVT LTD at ETERNITY MALL Thane West, Maharashtra, India for Battery Replacement as very low backup time after full charging. (Ref No. MOT/ETE02/CI/10/20/000484, Cash memo-(CTPL/20-21/ETE02/268).
1) Taken more than 9 day to replace Battery - For this time my mobile remain switched OFF (Which is not justifying).
2) Without information My Mobile is formatted. I lost all my data and all numbers as no backup taken. (with only "Sorry" remark)
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