Motorola Solutions — Razr Flip Phone

I purchases a Raza phone from sprint. Ever since I've had the phone I've had problems with the voicemail. When I get a voicemail and try to call the person back I get a message that states "call cannot be placed because they are no calling accounts which support call of this type". the call is a local call.
I called sprint, went to T-Mobile went to T-Mobile repair shop and no ne could do anything. This has been happening ever since I had the phone. I stay on the phone with sprint for over an hour every time I call. I have received several repair tickets and no one can repair it. I even changed voice mails app and nothing works. Sprint claims it's the phone that has a malfunction.