Motorola Solutions — Regarding the mobile moto g plus 4th gen

bihu

from Etawah, Uttar Pradesh

Address:	New Delhi, Delhi, 110005
Website:	[email protected]

I m using the smartphone moto g 4 plus purchased online by 17th august 2016,
Its not completed 10 month and i it 3rd time in janakpuri service center. 1st its touch becomes auto touch in march 2017, i show it in center and they update software in 7 days, after 2 days the problem again occur then again i go to the center its time they change its all screen in 10 days. Some time it was ok but now again its touch is automatically stop. I again come to center and they submit my mobile and told me that it will be ok in 8-10 days. I am a businessman and daily work depend on it and also i lost my important documents saved in it. I am very harass with this hand set i purchase this mobile in 14999/-. Kindly do the solution as possible earliest.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Bihu,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

bihu

from Etawah, Uttar Pradesh

Already in above complain i declared that i have a mobile of motorola gen 4, i purchased it in Aug 2016 but now its not working properly three time i went to the janakpuri service station for these problems even in present my mobile is also in service center since last 10 days. I have not received any report from service center of the status of its repairing. i m very tired from this phone my business is also suffering. kindly change my handset other wise i will go in court for this matter.

Deepak Shukla
[protected]