[Resolved]  Motorola Solutions — Very poor support, phone is under warranty and they are keeping it since Nov 15 to change the display

Address: New Delhi, Delhi, 110045
Website: Motorola support

Dear All
Request you to kindly share this as much as possible so that it will go to Motorola MD.
I purchased Moto X play 32GB on 20th Sept15 and after two months there was some problem on display and I submitted the phone to service centre on 21st November 15, 11:32am but till date I haven't received the phone and every time they increase the date without intimation. so I request you to please help me to get justice that how a big company is making fool of me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
 
1 Comment

Comments

Hi Mohit,

As per our details the phone has been repaired.

Hope you have collected the device from the service centre.

Thanks.
Motorola Support.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information