[Resolved] Motorola — the product is not it working. | |||
As i am residing in assam silchar i bought one mobile from moto e4plus through flipkart on 21 august 2017 and on 28 march 2018 it display automatically goes out i have given my mobile to authorised service centre in silchar assam two times and last time they dilevered me on 27 may 2018 but the problem was still unresolved and in between i came to my hometown uttar pradesh allahabad and again i have taken my phone to service centre in allahabad but there they denied to consider it in warranty period. They just said me that the service centre where i have taken my phone earlier is not authorised and on that basis they said your mobile is out of warranty period. They said the display which is changed by silchar service centre is duplicate. Allahabad motorola service centre is not providing me the service. Since last 2 month i am facing this problem. Please exchange my product. Employees of allahabad service centre misbehaved with me. Was this information helpful? | |||
Jun 14, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support May 14, 2018 Motorola Mobility Customer Care's response Hi Shailaja, Greetings from Motorola! Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused.This is to inform you that we have received your concern and the respective team will get in touch with you at earliest. Thanks Motorola Support | |||
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