Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Last updated May 10, 2024
Complaints 1191
Resolved
1169
Unresolved
22
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
Quick Links
Statistics
Share
Contacts
Complaints

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
mPokket
Customer Service Contacts

mPokket Phone Numbers

Phone
+91 33 6645 2400
717
635
View all mPokket contacts

mPokket Website


mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar
Kolkata
Kolkata District
West Bengal
India
700091

Loans
mPokket
Complaints

Complaints recently resolved by mPokket customer care

View all complaints

Most useful mPokket reviews

Featured mPokket consumer stories

mPokket reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
[email protected]
Dec 21, 2023
Jan 10, 2024
This thread was updated on Jan 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding NOC for clearing the loan

Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhijeet98889
from Faridabad, Haryana
Dec 21, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Something went wrong

Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
A
Ashish_47
Dec 21, 2023
Dec 27, 2023
This thread was updated on Dec 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC and Account Closure

I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swathika A
Dec 20, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket app is not loading

My ref number is 18878743... My loan due is today but the app is not loading... Kindly send the link for loan extension.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
[email protected]
Dec 20, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my mpokket account permanently

Dear Mpokket Team,

I have a Mpokket account in your database with the name ……………., and the email address connected to the Mpokket account is ………………..

Meanwhile, I have decided not to use the Mpokket account again for any reason. Therefore, I request that you kindly delete my Mpokket account from your database and clear all notifications.

Your Name Gayam Lohith Reddy
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
À
Àbhìjít Abby
Dec 18, 2023
Dec 23, 2023
This thread was updated on Dec 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC required for my following repayment.

Address:OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
Contact me as soon as possible [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
À
Àbhìjít Abby
Dec 18, 2023
Dec 23, 2023
This thread was updated on Dec 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC required

Address:OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
My contact no. Is [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pkrredyy1999
from Narasaraopet, Andhra Pradesh
Dec 18, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loans cleared but showing active on CIBIL

Dear Mpokket team,

I've cleared all my dues with the interest levied and there are no active loans on my name in Mpokket. I've observed that loans are still showing active on my name in CIBIL. Hereby requesting you to provide me the NOC ( No due certificate) and update the CIBIL report. Also, I've received the repayment receipt from your end for all the cleared loans. My email id is [protected]@gmail.com...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
VINAY SAAHO
Dec 18, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please Unlock my profile

Address:Obula devara cheruvu

Respected Sir/Madam
Respectfully, I beg to state that, I am DERANGULA VINAY, My Aadhar No:[[protected]] Pan No:CRSPV0909C And My DOB:25th SEPTEMBER 2005 My Mobile No:[[protected]] And My Email Id: [protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VINAY SAAHO
Dec 17, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please give me a ticket

Address:Kadiri saida puram

My profile has been blocked due to inconsistencies so I please unblock my profile.
I'll don't repeat it again so please provide me a ticket.
I have less time to pay my rent so please...
Provide me a chance......
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
Nikhil@2306
from Warangal, Andhra Pradesh
Dec 17, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need my NOC

Team mpokket,
I have cleared my loans. i have repayed every loan and i have sent a mail to the mpokket support team regarding NOC . I still didn’t get my NOC and they have not been updated in my cibil . Its been more than 3 months i have closed my loan. But it has been not updated.
Regards,
[protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
V
VINAY SAAHO
Dec 17, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My profile is blocked

Address:Obula devara cheruvu

How to unlock my profile please help me fast......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
suman sant
from Rewa, Madhya Pradesh
Dec 14, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Required noc

Kindly provide me my noc...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
database
Dec 12, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening calls

I took loan from mpokket of 13000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIPINShri1984
from Kota, Rajasthan
Dec 11, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but not updated or refund

Address:KOTA

My Name is Vipin Shrivastava, I have deposit my loan amount Rs. 1082.87/- on 07-Dec-2023 via Phone Pay (two times Txn Id is UPI No[protected] &[protected] but not reflected in app also not return as refund, due to not updating on app i have again deposit my Loan Amount on 09-Dec-2023 Rs. 1087.87/- (Txn Id is UPI[protected] so please adjust or refund my amount Rs. 2165.74/-) which I have deposited on 07-Dec-2023 (two times). Please...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bharat Bhushan borah
Dec 10, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account block Credit limit

Address:Lakhimpur dolpota khaga 787052

I am Bharat Bhushan Borah
[protected]
[protected]@gmail.com
Unblock my mpokket acount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Souvik Sana
Dec 10, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount deducted & Loan amount pending

Hello, I am using Mpokket for a long time. Today I was to pay Rs 2218 for a loan payment. But Mpokket debited Rs 2241 from my account. This is clear case of cheating. I didn't get any help from customer support.
Also I have applied for a loan which is activated but didn't no recieved in my bank account. It shows pending . It is pending for more than 9 hours. It's very disgusting.

Resolve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Souvik Sana
Dec 10, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Request pending for more than 24 hours

I have applied a loan of 2000. They activated my loan but the amount is not credited to my bank account. It is pending for more than 24 hours....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suhas121
from UDUPI, Karnataka
Dec 9, 2023
Jan 15, 2024
This thread was updated on Jan 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for deletion of personal data , revoking kyc, deletion of account and providing NOC

Dear Mpockket support team,
I am Suhas I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered mail id : [protected]@gmail.com

I have tried contacting the support through mail and by phone but am not getting any responses from there.

Also some of the closed loans are still showing as active in my account...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohitkumarss
Dec 8, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my Mpokket Account and Provide NOC

Dear Mpockket support team,
I am Rohit kumar I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.
Registered Mobile Number: [protected].
Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.

My reason for deleting my account is now I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Recent comments about mPokket services

I have taken 10000 from m pocket due to family issue I can't pay money .I am a student but they charged 25000 .how can I pay high interest penalty.so I want to settlement they harrasment me and call t...
SU
Sunil7894
I have taken loan of 14000 30 days back and mpokket people are calling 20 times a day to repay. I have financial crisis and unable to pay the full amount. I request you to either provide me EMI option...
MR
mraul
Plz unblocked me I want lone sir my nomber 9625781552
JJ
Jatin Jamwal
Please DM us your registered number & we would certainly help you.
mPokket

mPokket related businesses

Bosco Finance
1
(5)
Canopus Total Services Private Limited / Canopus Fincorp
1
(45)
PaySense
1.3
(578)