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mPokket Complaints & Reviews

4.9
Last updated May 10, 2024
Complaints 1191
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+91 33 6645 2400
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mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 8

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D
Dayakar Pallagutla
Dec 8, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not issuing NOC

Address:Bidhhannagar, kolkata, west bengal

I cleared all my dues 10 days ago but still there was no mail from them issuing NOC. Even I sent a mail requesting to issue NOC, which is concerning me to get educational loans. Kindly do the needful as soon as possible....
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A
Akilesh Sharma
Dec 6, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got legal notice

Address:Mpokket

I want to tell you due to your app failure I was not able to pay the loan earlier and now due to your late fees I am not able to pay it. I tried to contact you many time . To remove my all late fees but no response and now sending me legal notice . But it is due to app failure I would suggest you to remove my late fees ....
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A
Aditya Kumar Sahoo
from BHADRAK, Odisha
Dec 6, 2023
Jan 15, 2024
This thread was updated on Jan 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlock My Profile

Address:BALIMED , PURUSOTTAMPUR

Respected Sir/Madam
Respectfully, I beg to state that, I am Aditya Kumar Sahoo, My Aadhar No:[protected] Pan No:QOBPS7418B And My DOB:25th Nov 2004 My Mobile No:[protected] And My Email Id:[protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my...
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A
Dec 6, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatened me

I was using mpokket since a long time and was paying the amount due correct on time but my job is lost and my relatives died so I am unable to fit to job or find another one now.i am in a state of insolvent and they are calling me and THREATENING me by imposing criminal activities and using my contacts in wrong way and also by imposing huge interest and unable to pay back that much amount...
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S
Sathish699
Dec 5, 2023
Mar 19, 2024
This thread was updated on Mar 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid Dues still shows pending

I have cleared my pending dues from the mPokket application and its been 3 months since i paid and the dues has still not been cleared from my credit report, thy promised that it will be cleared in 45 days but its been 60 days since my repayment and its still showing up affecting my scores, mPokket clear my dues...
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Y
Yakuza
from DIMAPUR, Nagaland
Dec 4, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount disbursed but not received

Address:Duncan Basti

My mpokket loan disbursed but not credited money in my account
This is fraud...
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S
SweetyR1108
from Hyderabad, Telangana
Dec 4, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan shown as open even after Repayment and no NOC

I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've never received any NOC or clearance certificate and all my loans are still showing open and the customer support number never gets connected, there's no response to mails also...
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S
Dec 4, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested for NOC & Update in my Cibil Score.

Address:12th Floor, Unit No. - 1204, PS, Tower 1, SRIJAN CORPORATE PARK, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hello my name is Sudarshan. My MPOCKET loan ID number is REF14695291. I bought Rs 2000 on February 17 and paid it on November 19 but still my NOC is not cleared. I am very urgent please clear my MPOCKET NOC immediately and send bill today. Please Such Emergency. And Every Mpokket Employee's No response.
I check my Cibil Score it's showing that Ruppes 4160. How can I Clear This Payment . Please Contact Me ....
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M
Muneeb ul bashir
Dec 2, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit limit not increasing from zero

Address:hardu dalwan, chararisharief,

With due respect that I am muneeb ul bashir having phone number [protected] . I want to say you that my mpockket account have credit limit zero so please increase my credit limit.and I have already referred app to two persons but it cannot work....
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A
ajaykumar123
from Delhi, Delhi
Dec 2, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my database from mpokket and stop calling me for this loan from mpokket account no MKD8B660EID88062575

Dear Team,

I am getting calls from your customer care regarding payment of loan amount. When it was cleared to me that my loan has been cancelled and closed. Why this information not given to customer care department. Why they are misbehaving with customers. Such kind of behaviour is intolerable. Kindly look into this matter and stop calling me further for this loan

Regards,
Ajay Kumar...
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B
Bala SV
Dec 1, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mpokket account is blocked

I borrowed a loan through your Mpokket loan app.
My Loan ref no.: MKEF24265D4ID88781767. On wednesday[protected] i received your payment reminder mail that my due date is 1st December 2023.

Suddenly i opened mpokket app and it was blocked. (Screenshot attached for your reference) but you continuously sending loan due reminders.
What should i do now..? How could i pay my emi on 1st December 2023...?
br...
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A
Ajith22
Nov 28, 2023
Nov 30, 2023
This thread was updated on Nov 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for NOC - No Objection Certificate.

Hi,

I hope this letter finds you well. I am writing to request a No Objection Certificate (NOC) for the loan that I obtained from MPOKKET. I am pleased to inform you that I have successfully completed all the payments and fulfilled all the terms and conditions of the loan agreement.


I am making this request because my credit report indicates an overdue status, which is affecting my credit score negatively....
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A
ABANISH MISHRA
from New Delhi, Delhi
Nov 27, 2023
Nov 29, 2023
This thread was updated on Nov 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Torture

Address:Kolkata

This is the second time I am complaining about the harassment of mpokket. Recently they shared my video with my parents and harassing them calling repeatedly. Previously mpokket grievance department assured me that such thing will never happen again. But still they continue to do this....
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A
ajaykumar123
from Delhi, Delhi
Nov 26, 2023
Nov 29, 2023
This thread was updated on Nov 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket - Block and delete my mpokket account permanently it has been hacked by someone of account no MKD8B660EID88062575

Dear Team,

Why I am receiving phone from Customer Care for payment of loan amount as I have already informed you I have not received any loan amount. Kindly close this loan amount. I have also discussed this issue with nodal officer also.

Regards,
Ajay Kumar...
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G
Gurudatta22
from Nashik, Maharashtra
Nov 25, 2023
Nov 26, 2023
This thread was updated on Nov 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noc Please Send My Email

Please Send My Noc
Pan Number NGAPS0377H
Name Gurudatta Shrivastav
Email [protected]@gmail.com...
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R
Rakesh7070
Nov 22, 2023
Nov 25, 2023
This thread was updated on Nov 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My CIBil is not update

Address:Pakuria

All Overdue Is Clear But My CiBil is not Updated...
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A
Akhyajit Nath
Nov 22, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not received for 2 loans

Address:Kolkata

It's been more than 24 hours that I applied for 2 loans and those haven't credited to my account. Emails with agreement come, but one loan is even not showing processing in the app, hopefully another one is showing, but after 24 hours it should have been credited as mentioned in the mpokket description. The money was borrowed for an urgent matter, but now the matter is not also solved and money is not also credited, so I request you to please...
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R
Roshan1311
from Hyderabad, Andhra Pradesh
Nov 20, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to access services

Address:Hyderabad

Hi Mpokket,

I've been a user of your app from 2019 to Jan 2023.

My account has been blocked since 10 months and I'm unable to contact you.

I request you to unblock my account...
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A
Arunkumar27860211
from Patna, Bihar
Nov 19, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My civil not updated

My mobile no [protected]

I cleared all due but still not update at civil....
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DilrajSinghDhaliwal
Nov 18, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Still Active on CIBIL and not updated

Address:V.P.O Toosa

I have paid certain loans with interest rates before desir d dat, still 8 of them are showing in CIBIL report and have not updated and I've been an issue because of this...
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