[Resolved]  MRF Tyres — air leakage issue in my royal enfield thunderbird rear tyre

Dear sir/madam,
I am your longtime customer and love mrf type on my all vehicles because of strength, grip and great performance.
I am facing problem on my royal enfield thunderbird rear tyre size 120/80-18 since december 2019.
I bought new tyre from mrf showroom in june 2019 as attached bill. After 6 month the air in the tyre was not stable, every 2 and three days i require to fill the air. So visited nearest mrf service center and the service center person inspected and replace the tyre after paying 700+ rupees. Again after 6month facing same issue where 3+ month was lockdown and my retb not driven 1000km but the same issue continuous facing. Again visited to the nearest mrf service center but this time service center person updated me to check your alloy wheel, then i visited royal enfield showroom they keep my bike 3-4 days and updated me with certificate latter there are issue in tyre not on alloy wheel. Again i show the latter provided from royal enfiled to mrf service center but the service center person decline the request.
Please update me what to do now, is there my issue for buying mrf tyre. Is mrf fooling us to selling faulty tyre. The same date i also upgraded front tyre and till now i didn’t face any issue and i am not remember when i refill the air on front wheel.
Please see all doc attached in this mail so you will get the idea what’s going on.
Hope you understand what i want to explain. Please help me to resolve the issue.
In the market there are lot many options like ceat, michelin, tvs but why we chose mrf because of long term experience and trust.

Thanks & regards
Mukesh tripathi
+91 [protected]

I emaild to [protected]@mrfmail.com, [protected]@mrfmail.com but till now no responce from your side
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Jul 30, 2021
Complaint marked as Resolved 
tyre replaced
MRF Tyres customer support has been notified about the posted complaint.
Sep 01, 2020
Updated by MukeshRTripathi
I tried to reach customer care[protected] not the no is not active getting disconnected or "The dialedno isincorrect message" andalso emailed to 3 times
[protected]@mrfmail.com,
[protected]@mrfmail.com,
[protected]@mrfmail.com,
amin.wheel.[protected]@unicorns.co.in
buttill now no reply from MRF.
also filled complaint form 3 times but getting acknowladgement to MRF customer support will contact you soon and no any call i received from MRF.

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